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Delivery terms

CROATIA – All shipments to Croatia are sent with the fastest and most reliable delivery in Croatia – GLS delivery service. Delivery within 1-3 business days with GLS delivery service, except for some islands and smaller places listed below. In that case, delivery can take up to 10 days.

INTERNATIONAL DELIVERY – delivery is always charged, regardless of the value of the order. The price of delivery abroad depends on the country where the package is being sent, from 10 EUR to 20 EUR. Delivery within 5-7 business days if we send with GLS.

For a shipment sent with GLS delivery: in most cases, if the order is ordered by 12:00 on a business day, it will be sent the same day, and delivery will be the next business day. If the package is ordered after 12:00, it will be sent the next business day, and delivery will be the business day after that. Delivery times for islands are extended by a few days, depending on the island.

Again, please note that this will be the case in most cases, but this may not be the rule. During periods of major discounts, promotions, holidays or similar with the shipping and delivery of packages, you may have to wait a few more days.

All orders are sent with a tracking number to ensure that you receive your shipment safely and therefore a signature from the recipient is required upon delivery. When your shipment is shipped to you, you will receive an email with a tracking link.

Working days are Monday to Friday, excluding holidays and weekends. Delivery times for islands are extended by a few business days. The above delivery times are set by the courier / delivery service, so there is no guarantee that the shipment will be delivered on time.

Please make sure that the delivery address is left in the correct and complete ordering process and that you do not refuse the delivery or do not pick up the shipment. In the event of an incorrect or wrong address or refused delivery, the postage and return postage costs will be deducted from any refund we owe you. Personal collection is not possible, all orders for Croatia are shipped from the warehouse in Zagreb directly to the recipient's address.

A special delivery fee is charged for the following postal codes:

Please note that the delivery time for these locations may be extended by a few business days.

 

20226 Babine Kuće 

20225 Babino Polje 

20225 Blato 

23286 Božava 

23285 Brbinj 

23292 Brgulje 

21430 Donje Selo 

23286 Dragove 

21225 Drvenik Mali 

21225 Drvenik Veliki 

20290 Glavat 

21432 Gornje Selo 

20226 Goveđari 

21430 Grohote 

51552 Ilovik 

23293 Ist 

22235 Kaprije 

20221 Koločep 

20224 Korita 

20225 Kozarica 

20290 Lastovo 

20222 Lopud 

23282 Luka 

23284 Mali Iž 

20224 Maranovići 

21430 Maslinica 

23292 Molat 

21432 Nečujam 

20226 Njivice 

20224 Okuklje